Privacy Policy
Last updated: February 2025
1. Information We Collect
We collect information you provide when creating an account, making a purchase, or contacting us (e.g. email, username, payment-related details). Our payment provider (Tebex) processes payments and may collect billing information. We also collect technical data such as IP address, browser type, and usage data when you use our website (e.g. pages visited, referral source).
2. How We Use Your Information
We use your information to provide the Service, process orders, deliver products, respond to support requests, improve our website and products, and send relevant communications (e.g. order confirmations, important updates). We may use aggregated or anonymized data for analytics.
3. Cookies and Similar Technologies
We use cookies and similar technologies for essential functionality (e.g. session, preferences), and with your consent for analytics and to improve your experience. We ask for your consent via our cookie banner before setting non-essential cookies; you may decline. You can also adjust your browser settings to limit or block cookies, though some features may not work correctly.
4. Where We Operate and Data Location
Ticker Scripts is based in the United States. Your information may be stored and processed in the United States or other countries where our service providers operate. If you are outside the U.S., please be aware that we transfer data to the U.S.; by using the Service you consent to that transfer. We take steps to protect your data in line with this policy and applicable law.
5. Third Parties
Payment processing is handled by Tebex; their privacy practices apply to payment data. We may use other service providers for hosting, analytics (where you have consented), or support. We do not sell your personal information to third parties for their marketing.
6. Data Retention and Security
We retain your information for as long as needed to provide the Service, comply with legal obligations, and resolve disputes. We take reasonable measures to protect your data; no method of transmission or storage is completely secure.
7. Your Rights (General)
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights or ask questions about your data, contact us at the email below.
8. GDPR (EU/EEA/UK)
If you are in the European Economic Area, United Kingdom, or Switzerland, the following applies. We process your data on the basis of: (a) contract (to provide the Service and process orders); (b) consent (e.g. non-essential cookies, marketing where applicable); (c) legitimate interests (e.g. security, analytics with consent). You have the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent where consent was the basis. You may lodge a complaint with a supervisory authority in your country. We only use non-essential cookies and analytics after you accept our cookie banner. For international transfers outside the UK/EEA we rely on appropriate safeguards (e.g. adequacy decisions or standard contractual clauses) where required.
9. California and Other U.S. State Rights
If you are a California resident (or a resident of another U.S. state with similar laws), you may have the right to: know what personal information we collect and how it is used; request deletion of your personal information; correct inaccuracies; and opt out of the “sale” or “sharing” of your information. We do not sell or share personal information for cross-context behavioral advertising. You may have the right to non-discrimination for exercising your privacy rights. To submit a request, contact us at the email below. We will verify your identity before processing. You may also designate an authorized agent to make a request on your behalf.
10. Contact
For privacy-related questions or requests, contact us at support@tickerscripts.com.